Phone

+971 50 983 7500

Email

Sales@ultra-focus.com

Working Hours

Monday to Friday, 9 AM to 5 PM (EST).

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. How can I get in touch with customer support?

You can reach our customer support team via email at sales@ultra-focus.com or by calling our toll-free number at +971 50 983 7500. Our support hours are Monday to Friday, 9 AM to 5 PM (EST).

2.What is the estimated response time for customer inquiries?

We strive to respond to all customer inquiries within 24 hours on business days. If you contact us during the weekend or a holiday, please allow additional time for a response.

3. Can I request a demo of an interactive board before purchasing?

Yes, you can request a demo by filling out the demo request form on our website or by contacting our sales team at sales@ultra-focus.com. We will arrange a convenient time for you to experience the features and benefits of our interactive boards.

4. Where can I find the installation and user manuals for my interactive board?

Installation and user manuals are available for download on our website. Visit the “Support” section and navigate to the “Documentation” page to find manuals, setup guides, and troubleshooting information for all our products.

5. What should I do if my interactive board is not working properly?

If you encounter any issues with your interactive board, please check our online troubleshooting guide in the “Support” section of our website. If the problem persists, contact our technical support team at sales@ultra-focus.com or call us at +971 50 983 7500 for further assistance.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS